Returns & Exchanges
We want you to love your Poppy Barley pieces for years to come, which is why we offer a 30-day window for returns and exchanges on all unworn, original-condition items. Our goal is to ensure you find the perfect fit and style that feels as good as it looks.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unworn items back in their original packaging, ensuring all tags and protective materials are included to maintain product integrity.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at the designated courier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.